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Troubleshooting

Desktop User Guide for Pylon Conduit and Pylon Pro, Version 5.4 /181

Troubleshooting: Upgrading

T ab le A-2

Problems with

upgrading

Problem Possible cause/steps to take

Your previous configuration

settings do not appear when

you access Pylon.

If you are using a previous version of Pylon,

you need to record manually any configura-

tion settings from your Pylon Configuration

Database (pyloncfg.nsf) that you want to

save.

When you install the current version of

Pylon, your old configuration database (typ-

ically found at C:\Lotus\Notes\Data or

C:\Lotus\Domino\Data) is renamed to

include a date and time extension, for

example, pyloncfg.nsf.11-19-2001-171857.

You cannot reuse the renamed configura-

tion database with the current version of

Pylon. However, to access the database to

review a previous configuration setting, do

the following:

1. Delete the date and time extension.

2. Rename the file to something other

than pyloncfg.nsf, for example, old.nsf.

3. Double-click the file to open the

database in Lotus Notes.

4. Record your configuration settings to

duplicate them in the current version.

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Sybase Desktop Manual de usuario Pagina 181